An AI mattress is a smart bed that uses artificial intelligence to adjust and personalise support for better sleep quality.

The HEKA AI Mattress uses sensors and AI to monitor and adjust to your body’s needs, providing optimal support and comfort throughout the night.

HEKA mattresses are made from eco-friendly materials, including high-density foam and breathable fabrics.

Follow the step-by-step guide included with your mattress. Ensure it’s placed on a flat, supportive base.

Use a vacuum with an upholstery attachment for regular cleaning. For spills, spot clean with a mild detergent.

Yes, but ensure it doesn’t interfere with the mattress sensors or overheat.

Delivery typically takes 5-7 business days within New Zealand.

Yes, once your order is shipped, you will receive a tracking number via email.

We offer a 30-night sleep trial. If you’re not satisfied, you can return the mattress for a full refund.

Our mattresses come with a 3-year limited warranty covering manufacturing defects.

Contact our customer service with your proof of purchase and details of the issue.

You can reach our support team via email, phone, or the contact form on our website.